The nurse is admitting a client from the emergency room. Which of the following would be used to clarify the nurse's understanding of the client's chief complaint?
1. "If you are bleeding, where is the blood?"
2. "I feel your pain when I see you hold your side."
3. "Are you saying you feel that you are bleeding inside?"
4. "Don't worry; we have the technology to take care of you."
3
Rationale: Asking if the client feels there is internal bleeding seeks to clarify the client's complaint. Telling the client not to worry is an example of minimizing, it discounts the client's feelings, and is not therapeutic. Stating that the nurse feels the client's pain may be therapeutic but does not clarify the client's complaint. Demanding that the client show the blood is a form of challenging which may put the client on the defensive and does not clarify the client's complaint.
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