Discuss how conflict, conformity, and consensus affect teams
Conflict emerges because people have differing ideas, but it can be a positive attribute of groups. The diverse ideas can help team members identify the best solutions and suggestions. However, personality conflicts can destroy the effectiveness of groups.
Conformity is needed for agreement on fundamental issues, such as how a group functions. When too much conformity exists, however, new, creative ideas are not expressed and the result may be a lack of innovative solutions and approaches. Pressure to conform is negative because only one viewpoint is aired.
Consensus occurs when groups reach a decision that best reflects the thinking of all group members. At some point, many decisions must be made that most members can accept and support even if they have some reservations.
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