Crafted Metal Works, Inc, offers to design, make, and sell Downtown Transit Agency fourteen streetcars. Crafted Metal authorizes a particular mode of communication, but Downtown Transit sends an acceptance via a substituted means. This acceptance is effective when it is
a. in transit.
b. received.
c. sent.
d. written.
B
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The customer service representatives at a call center have been asked to handle each call in not more than five minutes. At the same time, they have been asked to answer all customer queries in detail and provide appropriate solutions
What kind of service gap is apparent here? A) gap between perceived service and expected service B) gap between service delivery and external communications C) gap between service-quality specifications and service delivery D) gap between management perception and service-quality specification E) gap between consumer expectation and management perception
Explain why back translation and parallel translation are needed
What will be an ideal response?
A logical structure of activities designed to analyze and evaluate management of expenditures is a cost
a. Control system. b. Avoidance system. c. Understanding system. d. Conciousness system.
Tom is a famous athlete. A magazine published an interview with his ex-girlfriend in which she falsely claimed that Tom took performance enhancing drugs for several years. Tom can sue his ex-girlfriend for ________
A) slander B) invasion of the right to privacy C) tort of appropriation D) negligent infliction of emotional distress