Matthew raises his voice, continues to gesture, and looks away from Tara, who was listening to him. Matthew is using which type of turn-taking signal?

a. turn denying
b. turn maintaining
c. turn yielding
d. turn requesting


b. turn maintaining

Communication & Mass Media

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Public relations should be considered how within an organization?

a. as the centerpiece of an organization’s marketing program b. as an ancillary means to change public awareness c. as part of a crisis management function d. as a strategic management function

Communication & Mass Media

When you expect to hear "I love you, too" when you say, "I love you" to your romantic partner, you are applying the norm of __________

Fill in the blank with correct word

Communication & Mass Media

All of the following are examples of a negative nonverbal factor that can lead to a rejection during an interview EXCEPT

a. poor personal appearance b. has enthusiasm c. poor grammar d. lacks confidence and poise e. overbearing or aggressive

Communication & Mass Media

How did the hard sell come to advertising?

What will be an ideal response?

Communication & Mass Media