Briefly describe three strategies to minimize misunderstandings and avoid pseudoconflict.
What will be an ideal response?
- Check your perceptions by asking for clarification of what you don't understand.
- Listen between the lines by looking for puzzled or quizzical facial expressions in your partner.
- Establish a supportive rather than defensive climate for conversation by avoiding calculating, controlling, using manipulative strategies, being aloof, acting superior, or rigidly asserting that you're always right.
You might also like to view...
________ is the number of different people exposed to a single message
a. Reach b. Frequency c. Tactic d. Strategy
While advocating that the state rush approval of 16 new coal-fired power plants, the
Governor displayed pictures of the state's major metropolitan areas, at night, with brightly-lit skylines and remarked upon their beauty. He then displayed pictures of working families, smiling as they held what was to be a lower monthly electrical bill. While listening to the governor, Niko thought about other, less favorable images that could be shown. For example, the Harvard School of Public Health revealed that SO2 emissions from power plants significantly harm the cardiovascular and respiratory health of people who live near the plants, and EPA studies identified fine particle pollution from power plants as responsible for more than 20,000 premature deaths a year. Why not show pictures of smoke pouring from the smokestacks? Why not show pictures of persons on oxygen? Why not show pictures of the many children who suffered? Niko's ability to think discerningly about the images used by the governor illustrates the necessity that we all develop our skill in ________. A) mental argument B) visual literacy C) first impression D) minimizing distractions
These conflicts enhance our relationships and are characterized by low levels of emotional intensity, agreeable outcomes, and personal or relational growth
a. content b. constructive c. conducive d. concomitant
When you ask the question, "Do I demonstrate what I have learned in social, collegiate, corporate, and other settings?" which kind of communication is the focus of your question?
a. personal b. professional c. educational d. intellectual e. societal