In order to manage your emotions in a conflict situation, it would be most helpful to do which of the following?
A. Immediately confront the other person so the anger doesn't fester.
B. Don't prepare what you will say so your message will be genuine.
C. Use self-talk to calm your emotions.
D. Stand over the other person to communicate that you're in control.
Answer: C
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Joshua and Jodi are at their first college party. They decide to try some of the party punch their hosts have prepared. After two glasses, they have discovered that it’s much easier to talk with each other. They aren’t at all stressed. Which of the following would best explain what Joshua and Jodi are experiencing?
A. Social Interactive Influence Theory B. Social Expectancy Observation C. Social Lubrication Effect D. Social Flirtation Theory
Which key competency of effective communication is affected by noise in the following example?"When no one signed up to volunteer for the soup kitchen, Wendell realized he set his goal in a way that asked them to donate too much of their valuable
time." a. self b. context c. purpose d. structure e. channel
What is wrong with the following statement in a speech? "If you believe we should have stiffer penalties for juvenile offenders, then write your congressman."
a. The language is controversial and likely to incite a negative emotional response in listeners. b. The language is sexist, as the term "congressman" implies only men serve in the legislature. c. The language should be more vivid and specific in order to move the audience to action. d. The statement employs the use of jargon.
What is symmetry, and what should guide a speaker's efforts to achieve it?
What will be an ideal response?