You learn from a staff member that a prominent donor has notified the agency that she will no longer be providing support to the agency
You decide to contact the
donor to see what may have led to her decision and to try to repair the damaged
relationship. You learn from the donor that the organization made the most costly
mistake in regards to maintaining donor loyalty. What was the mistake?
a. The agency misspelled the donor's name in a newsletter.
b. The agency acknowledged the wrong amount of a gift.
c. The agency did not acknowledge a contribution.
d. The agency asked for money in the thank-you note sent to the donor.
C
You might also like to view...
Multisystemic therapy with youth experiencing behavioral health problems:
a. should be developmentally appropriate for the given person and context b. should be include strengths-based needs assessments of all parties and systems c. is NOT future oriented d. should be a collaborative, engagement process
Diabetes is highly correlated with vision loss.
Answer the following statement true (T) or false (F)
Which of the following is NOT an example of reflecting content?
A) ?Client: I don't know if we're ready to select an option.Practitioner: It sounds like you think we should explore the options some more. B) ?Client: Mom is sick a lot. It's awful at my house.Practitioner: It sounds like you're really scared and sad about your mom. C) ?Client: I don't know what to do anymore. We've had one crisis after another.Practitioner: It sounds like you've experienced many hardships lately. D) ?Client: He cheated on me, and I just don't know if I want to be with him any longer.Practitioner: It sounds like you're considering ending the relationship.
Demonstrate your use of the preparatory reviewing skill by examining this telephone intake report. List the
information contained in the report that you, as the social worker, would want to remember for a first meeting with Mrs. Cannon:TELEPHONE INTAKE REPORT January 12, 10:13 A.M. Mrs. Nancy Cannon telephoned from her place of work (the Capital Insurance Company—phone 234-6213). She sounded concerned. She said that on the previous Saturday night, her 14-year-old daughter Amy had come home after her 9:00 P.M. curfew, smelling of alcohol. She says that she “grounded” her daughter but now wants to talk with a social worker about the situation. Mrs. Cannon requested a personal appointment with the social worker, indicating that she wanted to sort things out with someone before she dealt further with her daughter. Mrs. C. reported that this was the first such incident. She said, “I’ve never had any trouble whatsoever from Amy. She’s been a wonderful child.” She stated that she had not sought professional help before and that this was her first contact with any social service or mental health agency. She indicated that her husband, Amy’s father, had recently filed for divorce and had left the home approximately six weeks ago. Mrs. C. wondered whether that might be connected with Amy’s misbehavior over the weekend. Disposition: An appointment was scheduled with an agency social worker for tomorrow at 12:00 noon. Mrs. C. requested a lunch-hour appointment, if at all possible, to reduce the amount of time away from her job.
What will be an ideal response?