Which of the following is not one of the central challenges facing the online retail industry?
A. lack of physical store presence
B. consumer concerns about the privacy of personal information
C. inconvenience in returning goods
D. delivery delays
Answer: A
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Product form competition involves battling for exactly the same customers in terms of who they are and why they buy
Indicate whether the statement is true or false
Supplemental coverage for homeowner's insurance is available through endorsements. Which one of the following is not a common form of additional coverage?
A) Personal articles floaters B) Earthquake coverage C) Flood protection D) Medical payments E) Inflation guard
Regarding dividends paid on common stock,
A) older, established firms tend to pay lower dividends. B) newer firms in growth industries tend to pay higher dividends. C) some firms don't pay any dividends at all. D) a firm with high dividends is likely to have high stock price appreciation.
According to Herzberg's theory, ________ needs are related to the physical and psychological context in which the work is performed.
A. motivator B. valent C. hygiene D. instrumental E. expectancy