American Airlines has established a goal of increasing its profits by 12 percent next year. To ensure that the goal is reached, management monitors profits on a monthly basis. After three months, if profits have not increased by 3 percent, management will take corrective action to get the company on track. By doing so, management is carrying out its ____ function(s).
A. planning
B. leading and motivating
C. goal-setting and planning
D. organizing
E. controlling
Answer: E
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