Which of these is an accurate description of a service advisor's responsibilities?

A) Thoroughly document details regarding the customer's concern
B) Perform a preliminary diagnosis
C) Both A and B
D) Neither A nor B


A

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List the various components of CTW-302.

What will be an ideal response?

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While bench testing a multi-orifii injector nozzle, it rapidly pulses (chatter) as NOP is achieved.  Technician A says that the nozzle seat is defective and should be replaced.  Technician B says that nozzle chatter usually occurs only during bench testing.  Who is right?

A. Technician A only B. Technician B only C. Both A and B D. Neither A nor B

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Use factors and a spreadsheet to determine the in­terest rate per period from the following equation: 0 = ?40,000 + 8000(P?A,i*,5) + 8000(P?F,i*,8)

What will be an ideal response?

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The number of the day of the year is known as the _______

A) Calender date B) Julian date C) Both A and B D) Neither A nor B

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