Suppose you manage an upscale restaurant in New York City. __________ would involve writing employee schedules and a list of things to do for the chef and other kitchen staff.
A. Strategic planning
B. Operational planning
C. Delegation management
D. Human resource management
E. Tactical planning
B. Operational planning
operational planning is done by first-line management and directs the daily tasks of nonmanagerial personnel. Decisions are often predictable, following routine procedures.
You might also like to view...
Parametric tests provide inferences for making statements about the means of parent populations
Indicate whether the statement is true or false
______ is a measure of profits that remain after the cost of capital has been deducted from operating profits.
A. Human resource management systems B. Return on investment C. Economic value added D. HR scorecard
________ is a major challenge when writing for a listener
A) Providing lots of statistics B) Grabbing the attention of the listener quickly C) Providing information that is easily reviewed D) Presenting lots of incidentals
Consistent mediocrity is most often associated with which capacity management technique?
a. Cross-training employees b. Overbooking c. Self-service d. Capacity sharing