What attitude should a salesperson always take when any customer lodges a complaint?
What will be an ideal response?
"The customer is always right." Customers may be wrong, but if they truly believe that their complaint is legitimate, it should be handled as if it is. But the salesperson has to be careful in handling the dishonest customers. Handle complaints fairly.
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A good interpersonal communicator ________
A) limit emails and texts B) engages in lengthy monologues C) fights off interruptions from the audience to hold onto "the floor" D) invites the audience to respond after concisely making his or her point E) avoids asking questions that are designed to involve the audience in the conversation
Adam is back in the job market after five years of employment at his former company. What should he emphasize most in his résumé?
a. His work experience b. His education c. His salary history d. His professional affiliations
A hypothesis is a fact about the problem or topic under investigation.
Answer the following statement true (T) or false (F)
The _____ model generates revenue from the fees charged for matching buyers and sellers
A) seller-side marketplace B) buyer-side marketplace C) third-party exchange marketplace D) trader-side marketplace