The nurse is providing care to a patient whose family has previously brought suit against another hospital and two physicians. How should the nurse provide care to this patient?
Note: Credit will be given only if all correct choices and no incorrect choices are selected.
Select all that apply.
1. Spend as little time as possible interacting with the patient and family so that there will be less chance of saying the wrong thing or performing in an incompetent manner.
2. Provide care in a compassionate, competent manner.
3. Assign the patient to a different nurse each day so that no one nurse has to work under this stress.
4. Keep the patient well informed by explaining all interventions before and during their completion.
5. Review standards of care that pertain to this patient before providing care.
2,4,5
Rationale: Avoiding the patient does not resolve the issue and may actually increase the patient's feeling that health care is not reliable.
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