The appropriate way to maintain patient confidentiality is to ____. 

A. repeat the information over the phone to make sure that you understood it correctly
B. leave a confidential message on the physician's desk for his attention
C. tell the physician the information in the hallway between patients
D. put the message in a file folder marked "Confidential" and place the folder on the physician's desk
E. tell the patient you cannot take confidential information over the telephone


D. put the message in a file folder marked "Confidential" and place the folder on the physician's desk
To maintain patient confidentiality, put messages containing confidential information in a folder marked "Confidential" and place it on the physician's desk.

Health Professions

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