When considering customer satisfaction/dissatisfaction, the ability of the service providers to correct service delivery system failures is very important.
Answer the following statement true (T) or false (F)
True
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Which of the following is an example of a market penetration growth opportunity?
A. Changing the brand name in new geographical markets B. Keeping existing stores open for longer hours C. Opening new stores in new geographical markets D. Opening new stores to cater to a different demographic segment E. Changing the brand name to appeal to newer market segments
Social value orientations are preferences people have for acting cooperatively (a "pro-social" orientation) or competitively (a "pro-________" orientation) in a given situation.
Fill in the blank(s) with the appropriate word(s).
A restaurant sends a text message to a consumer alerting him or her of a special offering for that day. This restaurant is utilizing ________ computing.
Fill in the blank(s) with the appropriate word(s).
Since Sandra had her car repaired, it runs ________ than it did before
A) more smoother B) smooth C) more smoothly D) more smooth