Common for large businesses and government organizations, the ________ configuration is required for Australian government use

A) ?Double bastion inline ? B) ?Double bastion T

C) ?Single bastion inline ? D) ?Single bastion T


B

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Oil and gas exploration has considerable economic and environmental impact. "We must balance development today to ensure that there are resources available for future generations," argues a stakeholder. This statement is most consistent with the principle of:

A) Economic sustainability B) Government requirement ethic C) Business sustainable development D) Sustainable development E) Environmental ethic

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Answer the following statements true (T) or false (F)

1. At times, to be efficient in management means not using resources in the most cost-effective way. 2. One of the challenges of management is that problems and scenarios are seldom similar, so managers are not able to use past products and accomplishments as indicators of future success. 3. The ideal state that many people seek is an emotional zone somewhere between excitement and anxiety. 4. Organizations can gain a competitive advantage simply by matching their competition in terms of cutting costs and responsiveness to employees. 5. Innovation in business is defined as seeking ways to deliver less costly goods but in similar ways, maintaining employee morale.

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Clearwater Hampers is a small British company that sells luxury food and drink in various combinations in picnic hampers. Food and wine are seen as classic, fail-safe gifts in a market where present-buying is increasingly tricky. Corporate customers, both in the United Kingdom and abroad, are important to the business. Clearwater has had several orders for more than a quarter of a million dollars. According to the company's leading salesperson, Peter Austin, "We have lots of repeat corporate customers as a result of the importance we place on getting the hampers out on time and filled with the right products." Peter Austin is extremely successful and the major reason for his success is the way he handles objections. He believes that effectively handling objections is the key to success in

a sales profession. Today he is calling the CEO of Diamonite to make an important sales presentation. Austin is confident of handling the objections as he has prepared for the call.Austin asks, "Is there any reason why you think your customers would not enjoy a Clearwater Hamper?" Austin is: A. using the FAB method to postpone objections. B. forestalling the objection. C. assuming that the CEO has no objections. D. using the SPIN sequence. E. smoking out hidden objections.

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When it comes to union rights, the Wagner Act of 1935 was an improvement over previous legislation for all of the following reasons except:

A. It prohibited specific unfair labor practices by employers. B. It granted the right of exclusive representation for unions with majority support. C. It created an independent agency to enforce the Act. D. It allowed the courts to issue fines against employers who violated the Act.

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