In a group setting, problem solving results in a position, opinion, judgment, conclusion, or action
Indicate whether the statement is true or false
False
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Closely related to the two general categories of noise are
a. nonproductive listening habits and your "go-to" listening style. b. experiential background and predictors. c. learned responses and expected listening style. d. structured and unstructured or "freestyle" listening.
Public speakers "listen" to the audience and monitor audience feedback so that they may adjust their speeches.
Answer the following statement true (T) or false (F)
When speaking to an audience that shares a group membership, great care must be taken when touching on _________ or the audience's _________
Fill in the blank(s) with the appropriate word(s).
Informative presentations are designed to
a. instruct and describe. b. change beliefs and attitudes. c. entertain and amuse. d. inspire and motivate. e. enhance good will and trust.