The first step in conflict resolution is:

A) ?Establishing common ground
B) ?Emphasizing the importance of communication
C) ?The confrontation
D) ?Evaluating both your and your opponent's motivation in addressing the conflict
E) ?Emphasizing your willingness to cooperate


C

Social Work & Human Services

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Which of the following is a typical example of feedback given to girls in elementary school?

A) "most eager learner" award B) praise for academic performance C) harsh punishments for misbehaving D) none of the above

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Social justice is defined as distribution of resources in a fair and equitable manner

a. True b. False

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Why are ecological understandings about problems important?

a. Understanding that a range of forces beyond our control contribute to difficulties helps relieve you of positive thinking, encouragement, support, and happiness b. Understanding climate change is important in understanding clients' stress c. Understanding that a range of forces beyond our control contributes to difficulties, helps relieve negative thinking and discouragement, and can assist in formulating new, or more functional ways of acting d. Understanding that there are no forces beyond our control contributing to difficulties helps relieve us of anxiety and feeling a lack of control in our lives

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A serious crime (e.g., extortion, kidnapping, or robbery), usually punishable by a prison term of more

than one year: a) Violation b) Misdemeanor c) Felony d) Capital offense

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