Which poor "customer relations" tactic often breaks the patient's train of thought and leads to frustration??
A) interrupting
B) asking questions
C) speaking too slowly
D) repeating yourself
A
You might also like to view...
Which law was a legislative response to the severe birth defects caused by thalidomide taken during pregnancy?
A) Pure Food and Drug Act of 1906 B) Food, Drug, and Cosmetic Act of 1938 C) Kefauver–Harris Amendment of 1962 D) Comprehensive Drug Abuse Prevention and Control Act of 1970
The most common location for ectopic pregnancies is in the fallopian tube
Indicate whether the statement is true or false
Under which conditions is the home the best setting for providing subacute care? 1. When the patient is unable to do self-care 2. When adequate caregiver support is unavailable 3. When the patient's physician cannot make home visits
a. 2 and 3 only b. 1 and 2 only c. 3 only d. 1, 2, and 3
Emergency venous access can be divided into two types: peripheral venous access and central venous access.
Answer the following statement true (T) or false (F)