Customer service issues are always identified through a formal review process within a small firm.
Answer the following statement true (T) or false (F)
False
Rationale: The analysis of complaints may uncover possible weaknesses in product quality and/or customer service.
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Data mining is considered a technique of:
A. Business Intelligence. B. Data Martian. C. Data Warehousing. D. Project Management.
Which of the following is included in lower order needs according to Maslow’s hierarchy of needs?
A. self-actualization B. esteem C. physiological D. social
A firm conducting an environmental scan of the marketplace might uncover key ________ like the impact of new robot technology and the growth of online privacy and regulation.
A. profits B. idealisms C. codes D. responsibilities E. trends
In addition to evicting a tenant for non-payment of rent, a landlord can at the same time seize and sell the tenant's goods
Indicate whether the statement is true or false