Bonds that mature in installments are called
a. term bonds.
b. debenture bonds.
c. zero coupon bonds.
d. serial bonds.
D
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Substantive analytical procedures are commonly used to test prepaid accounts.
Answer the following statement true (T) or false (F)
According to ________________, there’s no best way for managers to lead.
a. Hersey and Blanchard’s Situational Leadership Theory b. Fiedler’s Contingency Theory c. Blake and Mouton’s Managerial Grid d. none of the above
Personal channel of communication includes direct contact, such as a sales force or salespeople in a retail channel
Indicate whether the statement is true or false
Which is the best approach to pricing after-sales service?
a. auction b. uniform pricing based on a fixed percentage of the sales price of the equipment c. negotiate a custom service contract for each customer d. price service contracts according to service requirements of different customer segments e. none of the above