__________________ roles are assumed by group members who strive to get along and satisfy one another's interpersonal needs while pursuing a shared goal
a) Self-centered
b) Task
c) Social Maintenance
d) Participation
e) Procedural
ANS: c
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One example of poor listening behavior is _________________
Fill in the blank(s) with correct word
Being distracted by unfamiliar or offensive words in a speaker’s message is typical of ______.
a. environmental distractions b. medium distractions c. factual diversion d. semantic diversion
Audiences decide if they want to listen to you and your speech
A. before they ever see or hear you. B. in the opening minutes of your presentation. C. when you reach your conclusion. D. while someone else introduces you.
A speech that ends by asking listeners to fill out cards to become organ donors seeks which response?
A) ?commemorative B) ?cognitive C) ?affective D) ?behavioral E) ?informative