The primary goal of periodontal therapy is to
A) give the patient the most affordable treatment.
B) restore the periodontium to a functional state of health.
C) allow the patient to accommodate parafunctional habits.
D) determine how the patient will react to medications.
B
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When you repeat back each statement to confirm accurate reception and understanding, you are employing what type of procedure?
a. Model b. Repetition c. Mimic d. Echo
Tracy works in the billing and coding department of a busy outpatient clinic. She receives a phone call from an irate patient who claims he was overcharged by $246.73 for a recent procedure. Tracy could not immediately find the patient's record, so she followed the problem-solving steps and implemented what she considered to be the best solution: tell the patient that she would look into it and call the patient back. The patient becomes even angrier, saying that he "will not stand for being put off like that." What should Tracy do now?
A. Tell the patient she cannot help him and hang up the phone. B. Place the patient on hold for 30 minutes while she looks up the records. C. Repeat the steps of the problem-solving process to find another solution. D. Report to her supervisor that a patient is verbally abusing her. E. Tell the patient she will adjust his account, because "the patient is always right."
The ____ is the hospital's computer program or database that contains the charges and CPT and/or HCPCS codes for services and supplies.
A. Chargemaster B. Encoder C. UB-04 D. ECS
What should a paramedic do when confronted with a prolasped cord?
A) Place gloved fingers between the baby and the mothers pelvic bone B) Insert gloved hand into the birth canal in order to restrain delivery C) Attempt to push the cord back into the birth canal D) Clamp and cut the cord and instruct the mother to push as hard as possible