The first thing a receptionist should do when a patient enters the office is
A) request the insurance information.
B) greet the patient.
C) close all computer applications.
D) escort the patient to an exam room.
B
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A 53-year-old woman has been in a comatose state since she underwent abdominal surgery three weeks ago. Because the patient had not been informed about the possible complications associated with the administration of general anesthesia, her family is filing a lawsuit against the physician. Which of the following is the most appropriate basis for this lawsuit?
a. Defamation of character b. Misfeasance c. Malfeasance d. Negligence
The word health in the designation Protected Health Information, is used to identify:
a. what information relates to a person's health. b. information used in the setting of health care. c. protected insurance information. d. accountability of insurance companies.
The flap of ________ cartilage that protects the opening of the larynx is called the epiglottis.
Fill in the blank with the correct word.
The pituitary gland is controlled by the:
A) hypothalamus. B) heart. C) brain. D) none of the above.