Nancy has learned that it is important for her to maintain a conversational distance from her supervisor when communicating face-to-face. She also makes an effort to look at her supervisor directly in the eye during interactions. These behaviors reflect Nancy's ________.
A. irrelevant expectations
B. post-interactional expectations
C. interactional expectations
D. pre-interactional expectations
Answer: C
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According to Hofstede's research, which of the following is a typical value of a masculine culture?
A. caring for the less fortunate B. traditional roles for men and women C. building relationships is more important than the task D. being sensitive toward others
The Internet can be a valuable resource for information and a useful resource in researching your speech. The ability of individuals to author material on the Internet is a double-edged sword, however
According to your text, when evaluating Internet information, what question should you first ask of the source? A) "Who is the author or producer?" B) "How reliable is the source?" C) "How complete is the information?" D) "Is the webmaster identified?" E) "Is the web page up to date?"
__________ are a kind of distraction that is like noise in our head that makes it hard to listen carefully to someone
a. mental zones b. stereotypes c. notes d. publics
Which step of the listening process involves deciding what to do with the information?
a. understanding b. evaluating c. resolving d. selecting