A patient approaches the nurse grimacing, talking in a whisper, and waving his arms. Which response by the nurse will be most helpful in promoting a therapeutic relationship with the patient?
1. Greet the patient.
2. Ignore the patient.
3. Confront the patient.
4. Assist the patient to leave the area.
Answer: 1
Explanation: Greeting the patient by name conveys that the nurse accepts the patient's uniqueness without pre-judging the patient's behavior. Ignoring the patient is disrespectful and communicates indifference. Assisting the patient to leave is not therapeutic and demonstrates that the nurse is uncomfortable facing behavior that is outside the social norm. Confronting the patient indicates that the nurse has preconceived ideas of what is normal behavior for the patient.
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