Which of the following is not a characteristic of outstanding customer service?
A. Inform stockholders of problems using closed meetings.
B. Show interest and concern for suppliers.
C. When mistakes are made, fix them.
D. Go the extra mile for customers.
Answer: A
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The initial step in achieving the efficiency of a just-in-time system is to
a. redesign the plant layout. b. replace laborers with machines. c. stop ordering materials for inventory. d. identify products that are not profitable.
People who experience cultural shock can become homesick and even develop physical ailments
Indicate whether the statement is true or false.
The Charleston Company is a relatively small, privately owned firm. Last year the company had an after-tax income of $15,000 and 10,000 shares were outstanding. The owners were trying to determine the market value for the stock prior to taking the company public. A similar firm, which is publicly traded, had a price/earnings ratio of 5.0. Using only the information given, the market value of one share of Charleston's stock is estimated as:?
A. ?$10.00. B. ?$7.50. C. ?$5.00. D. ?$2.50. E. ?$1.50.
Even if a manager's estimate of a demand curve is not exact, there is usually a profitable range around the price that would maximize profit.
Answer the following statement true (T) or false (F)