The process of changing or reinforcing a listener's attitudes, beliefs, values, or behavior is
a. persuasion.
b. logic.
c. argument.
d. motivation.
a
Communication & Mass Media
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In general, members will feel a commitment to the group in the _____ stage
A. norming B. storming C. conforming D. performing
Communication & Mass Media
A(n) __________ statement has the effect of canceling the thought that precedes it?
a. "But" statement b. "We" statement c. "You" statement d. "I" statement
Communication & Mass Media
The ____________________ response to interpersonal conflict involves denying or minimizing problems in a relationship
Fill in the blank(s) with correct word
Communication & Mass Media
Aiming sarcastic remarks at listeners who disagree with you will make them defensive at first, but will eventually increase their respect for your courage and integrity.
Answer the following statement true (T) or false (F)
Communication & Mass Media