When the office supply salesperson loses an account to a competitor, he should:
A. point out problems with the competitor's products.
B. be curt and refuse to talk to the customer or others at the firm.
C. quit contacting the customer.
D. treat the former customer like a prospect.
E. show the customer that he takes the action personally.
Answer: D
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If raw materials inventory purchases are equal to 60% of the following month’s sales, 50% of purchases are paid for in the month following the purchase, and the remainder is paid in the following month, what formula would you need to enter in D9 to find the purchases in October?
a) =$B$9*C2
b) =$B$9*E2
c) =$B$11*E2
d) =$B$9*D2
Path–goal theory is about how leaders ______ subordinates to accomplish designated ______.
A. assign; tasks B. allow; goals C. motivate; goals D. influence; tasks
Quid pro quo harassment and hostile environment harassment are the two general categories of:
a. gender and racial discrimination. b. racial discrimination. c. gender discrimination. d. sexual harassment.
The longer the maturity of a zero coupon bond, the
A) greater its price. B) greater its redemption value C) greater the difference between its price and redemption value. D) less the difference between its price and redemption value.