A bill of exchange is a draft that guarantees payment for goods in international trade
a. True
b. False
Indicate whether the statement is true or false
True
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Which of the following is a disadvantage of co-production for the organization?
a. possibility of alienating customers who dislike change b. additional cost to train customer contact employees c. decrease in labor costs d. decrease opportunity for service failure
Which of the following data collection methods is generally the least flexible?
A) telephone interviewing B) face-to-face interviewing C) mail questionnaires D) online questionnaires E) mall intercepts
Which of the following is not a relationship consideration helpful in selecting communication media?
A) Is this message confidential or private? B) Do you need the message documented? C) How urgent is the message? D) Are you building a relationship with the audience? E) How is the audience likely to react?
Once a decision maker has determined the shortest route to any node in the network, that node becomes a member of the ________
Fill in the blank with correct word.