The nurse assists the client to clean up after an incontinence episode. The client says "I'm sorry that you have to do this....". Which response, if made by the nurse, is most appropriate?

A) "Everything is just fine.".
B) "I'm happy to help you.".
C) "It's no big deal.".
D) "You shouldn't worry.".


B
Feedback:
When incontinent episodes occur, discuss the cause with the patient in a matter-of-fact and therapeutic manner. Everything is not just fine for the patient; it is a big deal to him or her. The nurse should not tell the patient how to feel.

Nursing

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