During periods of stress and change, which of the following strategies should managers use to provide emotional support to staff members (select all that apply)?
a. Reframe difficult questions.
b. Communicate facts through e-mail.
c. Provide active listening.
d. Promote action steps and solutions.
e. Keep staff informed of decisions.
f. Communicate with participation.
A, C, D, E, F
Emotional responses are an expected part of change, and managers need to be able to provide emotional support to staff during periods of stress. Some of the effective strategies are: active listening, promoting action steps and solutions, keeping staff informed of decisions, soliciting input, encouraging participation, and reframing difficult questions.
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Select all that apply. 1. Take this medication for 10 days. 2. Take the medication either with food or on an empty stomach. 3. Use a barrier contraceptive while taking this medication. 4. A skin rash is an expected effect of this medication. 5. Contact the healthcare provider about any onset of confusion.
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The nurse recognizes that a client has an increased risk of developing cancer of the colon based on a medical history including:
1. Poor dental hygiene. 2. Long-term consumption of soy. 3. Heavy consumption of alcohol. 4. Diet high in fat.