What must be included in an effective knowledge management system?
An effective knowledge management system should include the following:
1 . A way of capturing and organizing explicit as well as tacit knowledge of how the business operates, including an understanding of how current business processes function
2 . A systems-approach to management that facilitates assimilation of new knowledge into the business system and is oriented toward continuous improvement innovation
3 . A common framework for managing knowledge and some way of validating and synthesizing new knowledge as it is acquired
4 . A culture and values that support collaborative sharing of knowledge across functions and encourages full participation of all employees in the process
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