Which of the following statements best describes the use of letters, e-mails, and memos in businesses today?
A) Businesses use memos to deliver positive messages internally and externally, but they use formal business letters to deliver negative messages.
B) E-mail delivers most internal communication, hard-copy memos deliver most external communication, and letters communicate only legal issues.
C) Despite the popularity of e-mail, in certain situations letters remain the preferred channel of communication for delivering messages outside an organization.
D) Businesses today use e-mail, memos, and letters interchangeably for all audiences, purposes, and messages.
C
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a. feedback seeker b. feedback accepter c. learner d. listener
Which of the following is NOT a benefit provided by e-commerce?
A) It provides consumers the satisfaction of instant gratification. B) It reduces the cost of doing business. C) It enables specialized businesses to be more successful. D) It provides consumers more access to pricing information. E) It broadens product choices for consumers in smaller communities.
To determine cash payments for income tax for the cash flow statement using the direct method, an increase in income taxes payable is added to the income tax expense
Indicate whether the statement is true or false
For James Barker, organization design based upon Mary Parker Follett’s principles of democratization and empowerment, and Elton Mayo’s concept of human relations would be exemplifying what?
a. Empowerment b. Vertical surveillance c. Concertive control d. Humanistic management