A systematic process of organization-wide participation and partnership in planning and implementing improvement methods to understand and meet customer needs is called:
a. QI c. QM
b. QA d. TM
A
QI (quality improvement) is a system-wide process of organization-wide participation and partnership in planning and implementing improvement methods to understand and meet customer needs and expectations. It is proactive in its approach.
You might also like to view...
Which of the following is an example of workplace discrimination?
A) A male nurse is assigned to assist female nurses with transferring patients. B) A pregnant nurse is assigned to administer medications. C) A nurse aide is assigned to take blood pressures. D) A registered nurse is assigned to complete admission assessments.
A nurse observes that a patient appears scared during a.m. assessment. Which of the ABCs of psychiatry is the nurse observing?
1. Affect 2. Attitude 3. Behavior 4. Cognition
Scheduled drugs are classified by their potential for abuse. Which classification has the lowest potential for abuse?
1. I 2. V 3. II 4. III
The nurse assesses a client who recently immigrated to the United States from Haiti. The client reports upset stomach and diarrhea. He explains that a witch doctor put a curse on him and that he sometimes sees evil spirits around him
The most accurate way to describe this type of illness would be as a: A) Mental illness B) Gastrointestinal disorder C) Culture-bound syndrome D) Hypochondria