Which of the following points about Crosby's absolutes of quality management is true?
a. Doing jobs right the first time is expensive.
b. Quality means conformance to elegance, not requirements.
c. The only performance measurement is the cost of quality.
d. The burden of responsibility for solving quality problems falls only on the quality department.
c
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One technique associated with total quality management (TQM) is the use of ongoing training to achieve ________.
A. total overhaul of the organization B. continual improvement C. linear progress D. recognition
Which of the following is a mitigation strategy for market risk?
A. using multiple suppliers and suppliers that have the flexibility to respond to demand changes B. using approaches such as hedging, forward contracts, quantity discounts, or postponing decisions to counter volatility in market prices C. identifying and selecting suppliers to minimize disruptions in production D. choosing the right sourcing strategy upfront using reliable market intelligence
Treble damages cannot be sought by the government for the violation of antitrust laws
Indicate whether the statement is true or false
When writing a first draft
A) begin revising as soon as you have a paragraph completed. B) remember that it's easier to polish words in your head than on the page. C) don't worry about style or correctness. D) move quickly from author to editor. E) have a friend or coworker critique each page.