A document archiving company develops its promotional budget based on detailed plans from the tasks to be accomplished by its marketing campaign. The company is most likely to be using which of the following methods of promotional budget planning?
A. discount method
B. historical patterns method
C. task method
D. percentage method
E. ratio method
Answer: C
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Which of the following statements about quality costs is true?
A) Even in theory, external failure costs can never be reduced to zero. B) The less a company spends on prevention costs, the less they will have to spend on internal failure costs in the future. C) If a company produces and sells a defective product, external failure costs are likely to exceed all the other types of quality costs. D) A low level of internal failure costs usually indicates that more attention needs to be paid to prevention and appraisal costs.
A department store hiring temporary workers to deal with increased demand during the holiday season is practicing what approach?
a. Seasonal management b. Store management c. Demand management d. Labor management
A local "home TV repair service" company has two repairmen who make all of the home repairs. The company sends Repairman D on 70 percent of all jobs,
because the likelihood of a "second follow-up call" within a week is only 0.08 compared to 0.20 for Repairman K. If you had a recent repair job that is going to require a second follow-up call, what is the probability that Repairman K did your initial repair work?
Harold Homeowner hired Blake Painters to paint his house. Blake decides it has too many jobs and delegates the duties to the Andrews Company, which agrees to perform the delegated duties. Andrews does a poor job, and drips paint on Harold's flowers and windows. Which of the following is true?
a. Harold can sue both Blake and Andrews. b. Harold can sue Blake, but he cannot sue Andrews. c. Harold can sue Andrews, but he cannot sue Blake. d. Harold cannot sue, because he has accepted the benefits of the assignment.