What should the MA do next?
Action One:
She should put on a complete outfit of personal protective equipment.
Action Two :
She should begin to clean up the potentially infectious blood, using paper wipes from a dispenser.
Action One:
She should put on a complete outfit of personal protective equipment.
FOR THE PATIENT
The patient was diagnosed with a peptic ulcer and treated with medications. The patient was extremely pleased with the practice staff’s handling of his emergency, and he recommended the practice highly at every opportunity.
FOR THE PRACTICE
The practice gained several additional patients as a result of the patient’s strong recommendation.
FOR THE EMPLOYEE
The MA was commended for her outstanding handling of the emergency situation. This commendation proved especially valuable to the MA during her next performance review.
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