Which of the following will help a service provider overcome the limits imposed by the inseparability of services?
A) using differential pricing
B) working with larger customer groups
C) providing complementary services
D) concentrating on physical evidence and presentation
E) standardizing the service process
B
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Which of the following are the most visible, but often not decipherable, elements of organizational culture?
A. assumptions B. artifacts and creations C. espoused values D. enacted values
Government securities that can be easily converted to cash in the market will have a:
A. low liquidity premium. B. high maturity risk premium. C. high inflation premium. D. low budget risk premium. E. high real risk premium.
The title to riverbeds is governed by either the Riparian Theory or Prior Appropriation Doctrine
Indicate whether the statement is true or false
Which of the following is a cash outflow??
A. ?a new issue of bonds B. ?a decrease in accounts receivable C. ?an increase in plant D. ?an increase in accounts payable