Which of the following is NOT one of the elements of total quality management?
a. worker responsibility for quality
b. statistical quality control
c. the use of fail-safe methods
d. reduction of carbon footprint
d. reduction of carbon footprint
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A human resources system that summarizes the total moving, house-hunting, and home financing costs for employees in all company divisions is an example of which of the following?
A) KMS B) TPS C) ESS D) MIS E) CRM system
When a company such as Patagonia wants to attract qualified human resources, which of the following is the first step it would take?
Relatively habitual routine consumer behavior
a. is best predicted from past behavior b. occurs with relatively cognitive evaluation c. is low involvement behavior d. is aligned with incidental learning theory e. all of the above
Very Nice Curtains is planning to restructure their business. How will this most likely affect their employees in the short-term?
A. Learning will increase greatly. B. Stress will remain unchanged. C. Task performance will increase. D. Confusion will decline slightly. E. Trust will decline quite a bit.