Craig is starting a new business and looking for an easy-to-use performance appraisal method that he can apply to every job in the organization, from the top manager to the cleaning staff. Craig should probably adopt the ______ method of performance appraisal.
A. ranking
B. management by objectives
C. graphic rating
D. behavioral anchored rating
E. qualitative ranking
C. graphic rating
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A firm's Web site should include a list of subject matter experts available for speaking engagements, a calendar of future speaking engagements, and a list of speaking topics
Indicate whether the statement is true or false
Anita has been a loyal customer of her hair salon for years-just like most of the other patrons. She believes that her stylist, the salon owner, is the best in the business. Not only does the salon provide excellent beauty services, it also features an exceptional, timely staff that always puts the customer first. Furthermore, the salon, which is right in the heart of town, is easily accessible. Anita's salon has earned
A. a sustainable competitive advantage. B. a customer retention program. C. the benefits of a locational excellence. D. an opportunity to grow. E. a loyal customer following.
By ________, Hofstede was referring to the degree to which societies accept the idea that inequalities in the power and well-being of their citizens are due to differences in individuals' physical and intellectual capabilities and heritage.
A. collectivism B. long-term orientation C. uncertainty avoidance D. individualism E. power distance
________ is a markup language designed to add extra tracks—layers of content found within a single audio or video file which can contain data such as closed captioning
(a) VoiceXML. (b) HTML. (c) SMIL. (d) AuralCSS.