It has been reported to the nurse manager that an employee is repeatedly parking in the patient/visitor parking area. What actions should the manager take?
1. Confront the employee.
2. Check the parking lot each morning.
3. Discuss the issue at the next employee appraisal.
4. Give an in-service to the staff on parking policy.
1
Explanation: 1. When there is a policy violation, it is necessary to confront the employee. The steps of
confrontation are similar to those of coaching. It is not necessary for the manager to use
valuable time checking the parking lot. The problem cannot wait until the next employee
appraisal. It is not fair to discuss the issue with the entire staff.
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