A client suddenly jumps up from the chair and begins yelling and cursing at the nurse. The best response by the nurse would be:
A) "I can see that you need attention; you should calmly ask for what you want."
B) "I don't want to hear that kind of language; don't ever do that again."
C) "I will limit your smoking privileges if you can't control yourself."
D) "You seem angry. Tell me more about how you're feeling."
D
Feedback: The nurse recognizing anger validates the client's feelings and offers to focus on those feelings and what the client needs. In this situation, the client is not at a point where he can be calm. Taking away privileges will not help the current situation. Answer B is demeaning to the client.
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