It has been determined from previous experience that eight hours is the minimum time necessary for staff nurses to obtain initial training on the new system. Which of the following is the best way to schedule this training?
1. One eight-hour session is offered six weeks prior to go-live, where employees drop in when they are caught up with work assignments.
2. Eight one-hour sessions are scheduled one month prior to go-live, starting immediately after the employee's shift has ended.
3. Four two-hour sessions are scheduled three months prior to go-live during non-scheduled work time.
4. Two four-hour sessions are offered one month before go-live during non-scheduled work time.
4
Rationale: The correct answer is "two four-hour sessions are offered one month before go-live during non-scheduled work time.". Training is best when done within one month of go-live and offered at times when the employees are off work. Otherwise, they may be too tired or stressed to obtain the information. For eight hours of training, two four-hour sessions are preferred.
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