Internal summaries perform two functions for the speaker. They remind the audience of the key points the speaker has already talked about, and

A) they link previous points with the upcoming one
B) they signal that the speech is drawing to a close
C) they introduce the first main point of the speech
D) they establish a contrast between the introduction and main points of the speech


D

Communication & Mass Media

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The ease in dealing with situations in which there is a great deal of unknown is called:

A. empathy. B. tolerance for ambiguity. C. linguistic knowledge. D. nonjudgmentalism.

Communication & Mass Media

__________ can be learned and is socially constructed

Fill in the blanks with correct word

Communication & Mass Media

If a speaker wants to infer the opinions or attitudes of a large population, the best supporting material is

a ________. Fill in the blanks with correct word

Communication & Mass Media

E-mails sent to upper level managers should be lengthier and include more detail than e-mails sent to peers

Indicate whether the statement is true or false.

Communication & Mass Media