Which of the following is not a way to design your speech to enhance learning and retention?
A) Limit the information you present.
B) Move from the familiar to the unfamiliar.
C) Place important ideas first.
D) Highlight key material.
E) Rely on multiple communication channels.
C
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Answer the following statements true (T) or false (F)
1. Expert power is power obtained by virtue of holding a certain position. 2. Encouraging the heart is a characteristic of exemplary leaders. 3. According to the theory of situational leadership, coaching is always the best management style. 4. Of all of the influence tactics identified by Yukl and Tracey (1992), inspirational appeal was met with the most success. 5. Gaining the aid and support of others is an example of collaboration, one of the nine influence tactics identified by Yukl and Tracey (1992).
Cognitive-behavioral interventions have successfully decreased road rage among aggressive drivers
Indicate whether this statement is true or false.
All of the following are examples of concluding or "exit lines" EXCEPT
a. "Let's get together again sometime." b. "This place is really crowded today." c. "I'll call you later." d. "Let's meet next week for lunch." e. "I have to go because I really need to speak to the instructor before she leaves class."
According to the text, well-executed campaigns should expect to do which one of the following?
a. involve organizational leaders to actively participate in the campaign b. execute one objective at a time c. outsource specialty objectives when necessary d. run multiple objectives simultaneously