In Hersey and Blanchard's situational theory, which of the following refers to a follower's self-confidence and self-respect?
A) job maturity
B) personal security
C) cognitive dissonance
D) psychological maturity
E) emotional intelligence
D) psychological maturity
Explanation: Hersey and Blanchard's situational theory highlights the maturity of the followers as the key situational factor. Job maturity is the level of the follower's skills and technical knowledge relative to the task being performed; psychological maturity is the follower's self-confidence and self-respect.
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