Negotiation is the most complex form of alternative dispute resolution

a. True
b. False
Indicate whether the statement is true or false


False

Business

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Kelly sells women's accessories. Her prospective buyer is smiling and is eyeing the samples Kelly brought with her to the sales presentation. The buyer's legs are uncrossed, and her arms are relaxed. What should Kelly do?

A. Continue as planned with the sales presentation B. Thank the buyer for her time and leave C. Assume the buyer will never enter the conviction stage D. Stop her planned presentation and reduce sales pressure E. Use open-ended questions to determine the buyer's objections

Business

Vincent Cosmetics decides to launch a cream with a claim that it makes skin "nine times smoother." The claim is based on a study of 30 respondents who used products of other brands as well

However, a second study on a larger sample reveals only a mild correlation between the use of the cream and smoother skin. In these circumstances, which of the following is the most ethical approach that Vincent Cosmetics can follow? A) It should market the product as planned with the promotional line of "nine times smoother." B) It should modify the results of the study to depict a strong correlation. C) It should report the result as it is, or improve the product to match its claim. D) It can continue to claim a high correlation and add a tag line saying "results may vary." E) It should feature a testimonial from a satisfied user in an advertisement to support its claim.

Business

Marketing ethics refers to the moral or ethical dilemmas that might arise in a business setting, according to various moral and ethical principles that might arise in a business setting, and any special duties or obligations that apply to persons engaged in commerce.

Answer the following statement true (T) or false (F)

Business

Personal invasion is a crime involving an unwelcome or intrusive long-term pattern of threat or harassment directed repeatedly toward a specific individual that triggers fear or concern in that person

Indicate whether the statement is true or false

Business