The nursing assistant verbalizes to the psychiatric nurse that normal people don't have mental disorders. Which approach by the nurse would be best?
1. Instruct the nursing assistant that anyone can have a mental health problem.
2. Alert the nursing manager of the nursing assistant's remark.
3. Refer the nursing assistant back to the psychiatric orientation materials.
4. Ignore the comment; the nurse has no responsibility in this situation.
1
Rationale: The nurse should instruct that given the right circumstances, anyone can have a mental health problem or disorder. The nursing assistant's ability to be therapeutic with clients may be decreased if misinformation is not corrected. Referring the assistant back to the orientation materials, alerting the nursing manager, and ignoring the comment do not address the situation directly. The nurse has an opportunity to be a positive role model and teacher and promote therapeutic care.
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