______ is the quality of a conclusion that makes a speech "sound finished."

When writers use phrases such as "free gifts" in their writing, it is said that they are employing

a) redundancies. b) brevities. c) repetitions. d) jargons.

A communication _________ identifies and describes the

components involved in the communication process. a. encoding b. model c. context d. effectiveness e. decoding

At a college located on the coast of North Carolina, the president e-mails his 528 employees with instructions about hurricane warnings and watches. He feels that he is very specific as to when his employees should come to campus and when they should stay home. To his surprise, he notices that during the first hurricane watch, many employees do not report to work, even though the president thought he had clearly explained that they should come to work in that event. Because he sent the information out to his employees with the understanding that he was not open to feedback or questions, this ________ approach to organizational communication was not effective.

A. information-transfer B. transactional C. strategic D. interactional

Decision making is the same as problem solving.

Answer the following statement true (T) or false (F)